Who we are
EasyLink Automations operates the website https://easylinkautomations.io and develops the EasyLink Automations WordPress plugin. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or use our Plugin.
By using our Site or Plugin, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or Plugin.
Information We Collect
Information You Provide Directly
Account Information: When you purchase a license or create an account, we collect your name, email address, billing address, and payment information.
Support Requests: When you contact us for support, we collect your name, email address, website URL, and any details you include in your message.
Newsletter Signup: If you subscribe to our newsletter, we collect your email address.
Information Collected Automatically
Site Usage Data: When you visit our Site, we may collect your IP address, browser type, operating system, referring URL, pages viewed, and time spent on pages.
Cookies: We use cookies and similar technologies to improve your experience, analyze traffic, and remember your preferences. See Section 6 for details.
Information Collected by the Plugin
License Verification: When the Plugin is activated, it may send your site URL and license key to our server to verify your license status.
Update Checks: The Plugin periodically contacts our server to check for available updates, sending your site URL and current Plugin version.
No User Data Collection: The Plugin does not send any of your WordPress users’ personal data, form submissions, automation data, or website content to our servers. All automation data stays on your WordPress site.
How We Use Your Information
We use the information we collect to:
- Prevent fraud and ensure security
- Process purchases and deliver license keys
- Provide customer support and respond to inquiries
- Send transactional emails (purchase confirmations, license renewals, support replies)
- Send marketing emails if you have opted in (you can unsubscribe at any time)
- Verify active licenses and deliver Plugin updates
- Analyze Site traffic and improve our website and products
Third-Party Services on Our Site
Our Site and business operations use the following third-party services that may process your data:
Payment Processor: We do not store your full credit card details on our servers. Payment data is handled directly by the processor under their privacy policy.
Data Retention
Account and Purchase Data: We retain your account information and purchase records for as long as your account is active and as required for legal and accounting purposes.
Support Data: Support conversations are retained for up to 2 years after the last interaction.
Analytics Data: Website analytics data is retained according to the policies of our analytics provider.
Plugin Logs: Automation execution logs are stored locally on your WordPress site and managed by you. The Plugin includes configurable retention settings with automatic daily cleanup.
Cookies
Our Site may use the following types of cookies:
- Essential Cookies: Required for the Site to function (e.g., session management, login).
- Analytics Cookies: Used to understand how visitors interact with the Site.
- Marketing Cookies: Used to deliver relevant advertisements if applicable.
You can control cookies through your browser settings. Disabling certain cookies may affect your experience on the Site.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Opt-out: Unsubscribe from marketing emails at any time using the link in any email we send.
- Data Portability: Request your data in a portable format.
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us.
For EU/EEA residents (GDPR): We process your data based on contractual necessity (license fulfillment), legitimate interest (Site improvement and security), and consent (marketing emails). You have the right to lodge a complaint with your local data protection authority.
For California residents (CCPA): We do not sell your personal information. You have the right to know what data we collect, request deletion, and opt out of any future sale of personal information.
Data Security
We implement reasonable technical and organizational measures to protect your personal data, including encrypted connections (SSL/TLS), secure payment processing, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically for any changes.